Job Description

In this role you will create and maintain templates and documentation for change requests, specifications, and technical design. Establish the look and feel of IT business management documents

Responsibilities

  • Create and maintain policy and procedure manuals and related documentation

  • Ensure that documents follow organizational style and processes

  • Interface with technical SMEs to obtain and document specifications

  • Provide status reports to the executive team

Requirements

  • Bachelor’s degree highly preferred, but will consider experience in lieu of degree

  • 3+ years of Technical Writing experience

  • Experience using document creation tools including MS Word, Visio and Adobe

  • Experience with common IT Policies and Standards such as ITIL

  • Knowledge of SLDC methods such as Waterfall and Agile

  • Working knowledge of current application architectures and designs

  • Must have excellent communication skills and ability to deliver presentations

  • Any experience with MS SharePoint would be a plus

  • Microsoft certification, knowledge of Agile development methodology

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