Job Description

In this role you will create and maintain templates and documentation for change requests, specifications, and technical design. Establish the look and feel of IT business management documents


  • Create and maintain policy and procedure manuals and related documentation

  • Ensure that documents follow organizational style and processes

  • Interface with technical SMEs to obtain and document specifications

  • Provide status reports to the executive team


  • Bachelor’s degree highly preferred, but will consider experience in lieu of degree

  • 3+ years of Technical Writing experience

  • Experience using document creation tools including MS Word, Visio and Adobe

  • Experience with common IT Policies and Standards such as ITIL

  • Knowledge of SLDC methods such as Waterfall and Agile

  • Working knowledge of current application architectures and designs

  • Must have excellent communication skills and ability to deliver presentations

  • Any experience with MS SharePoint would be a plus

  • Microsoft certification, knowledge of Agile development methodology

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