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As the Customer Success / Junior Sales Representative, you will be responsible for working with potential customers to enroll in brand programs.
Responsibilities
- Enroll customers in programs and ensure connectivity to social media platforms.
- Utilize phone calls and emails to connect with current and potential customers.
- Ensure customer profiles are set up appropriately.
- Meet or exceed all metrics and KPI’s
- Provide customer support including but not limited to completing incoming support tickets.
Requirements
- Must be located in the Tampa, FL area as this position is on-site/in-office, Monday-Friday 8:00am-5:00pm
- 2 years minimum of customer facing experience
- Proven ability to build and maintain relationships with clients.
- Detail oriented with excellent organizational skills.
- Proficient with Microsoft Office Suite, Salesforce (or other CRM)
Onsite in Tampa, Florida
*This role does not provide H-1B sponsorship
*NO 3rd Party Recruiters
*Must live in the USA to apply
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